https://www.youtube.com/watch?v=peK5AbPr9mA

LOCKER FAQ

Have questions about our locker setup? Check out these FAQs below.

WHERE ARE THE LOCKERS?

The Lockers you are reserving on this Website are located inside the Venue. We will post a 2018 Map to show you the exact location of your Locker as soon as one is available.

WHAT HAPPENS IF I FORGET MY RECEIPT?

Please print and bring a hard copy of your receipt to avoid complications. You will always receive your Locker. We are just trying to be efficient because it will take you longer to check-in without a Paper Copy of your Receipt.

ARE YOU GOING TO MAIL A LOCKER KEY TO ME?

No!  Please bring your Receipt to the Event, and we will exchange it for your Locker Key or Padlock at our Check-In Tent, which is inside the venue.

WHAT DO I NEED TO BRING TO THE FESTIVAL TO RECEIVE MY LOCKER KEY?

Please print your Receipt. You will see it on your screen when you order the Locker. Please bring a Paper Copy of the Receipt printout with you to the Festival. If you have trouble printing it, please contact lockers@xoxomusicfestival.com

DO ALL THE LOCKERS TYPICALLY SELL OUT ONLINE?

Yes. So rent your locker now!

DO YOU GUARANTEE TO HOLD MY LOCKER RESERVATION?

Yes. We will hold your Locker Reservation throughout the entire Festival until you claim it.

WHERE IS THE LOCKER CHECK-IN TENT?

Signs will show you the way to our tent and our location will be in the Festival Guide. Event Staff can point you in the right direction, and we’ll post a map you can download – as soon as one is available.

WILL I BE ABLE TO ACCESS MY LOCKER ANY TIME I WANT?

Yes. You have unlimited access during our hours of operations.

HOW BIG ARE THE LOCKERS?

8” tall by 12” wide by 18” deep

CAN I PAY FOR MY LOCKER AT THE EVENT?

Maybe. There is a limited supply of lockers. Every Locker will probably be reserved on-line before the Festival begins.  No one knows for sure.

IF I CAN'T MAKE IT TO THE SHOW OR DECIDE I DON'T NEED MY LOCKER RESERVATION, CAN I GET A REFUND?

Yes! Please reach out to 24 hours in advance.  No Refund will be issued after the Festival is over.

WILL I BE ABLE TO CHARGE MY PHONE, TABLET OR LAPTOP?

Yes, your locker is also a charging station but only for one device at a time. The locker Opening Size = 8”H x 12”W x 18”D

WHAT SHOULD I NOT PUT IN THE LOCKERS?

Please no food, beverages or live animals

MAY I LEAVE ITEMS IN THE LOCKER OVER NIGHT?

Yes. Lockers rented for 2-3 consecutive days are permitted to leave belongings overnight.